Terms & Conditions

Acceptance of Terms

By accessing the site or purchasing an eSIM, you agree to these Terms and related policies (such as the Privacy & Cookie Policy).

Eligibility

You must have legal capacity to contract and not be in a restricted jurisdiction.

Account

You are responsible for safeguarding your credentials and all activity under your account. Notify us of any unauthorized use.

Orders & Payments

Prices and taxes are shown at checkout. Payments are processed by third parties; orders are not complete until payment is confirmed.

eSIM Activation

Follow the activation instructions. Device compatibility and coverage may vary by region and manufacturer and are not guaranteed.

Acceptable Use

• Do not use the service for unlawful purposes.
• No spam, abuse, or interference with networks.
• Do not generate traffic exceeding Fair Usage Policy limits.
• No reverse engineering or unauthorized access.
• Do not infringe others’ rights.

Fair Usage Policy (FUP)

To protect network stability, FUP may apply. Excessive or abnormal use may result in throttling, suspension, or termination.

Refunds

Unused and non-activated eSIMs may be eligible for refunds subject to law. After activation, refunds are generally unavailable.

Cancellations

Cancellation depends on processing/delivery status. After digital delivery, cancellation may not be possible.

Pricing & Taxes

Prices may vary by currency/region. Applicable taxes are shown at checkout and calculated per local rules.

Promotions

Discounts/coupons are subject to conditions, non-transferable, non-redeemable for cash, and expire as stated.

Third-Party Services

Payments, analytics, hosting, and telecom services may be provided by third parties and are subject to their terms.

IP Routing & Roaming

IP routing, roaming, and carrier selection may vary due to technical/operational constraints. A specific egress IP or country is not guaranteed.

Intellectual Property

All content and marks are the property of their respective owners. No copying or derivatives without prior written consent.

Disclaimer

Services are provided “as is”. Implied warranties are disclaimed; uninterrupted or error-free service is not guaranteed.

Limitation of Liability

To the extent permitted by law, we are not liable for indirect/incidental/consequential damages. Our aggregate liability shall not exceed the amount paid for the relevant order.

Indemnity

You agree to indemnify us against claims arising from your breach of these Terms or misuse of the services.

Termination

We may suspend or terminate access if you breach these Terms or as otherwise necessary.

Governing Law

These Terms are governed by applicable local law, without regard to conflict-of-law rules; mandatory consumer protections remain unaffected.

Dispute Resolution

We aim to resolve issues via support first. Otherwise, competent courts or alternative mechanisms may apply.

Changes to Terms

We may update these Terms. We will update the effective date and notify of material changes where required.

Contact Us

Questions? Email privacy@example.com. Postal: Your Company, Street 1, City, Country.